Privacy Policy

Privacy Policy

Effective Date: January 2, 2025

West Kootenay Mobile Mechanic ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://sites.google.com/view/west-kootenay-mobile-mechanic/home and use our services ("Services"). By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We, and/or our website provider, collect various types of personal and non-personal information to provide and improve our Services. This information may include:

• Personal Information:

  • Name

  • Email address

  • Phone number

  • Vehicle information (e.g., make, model, year)

  • Payment details (e.g., credit card information, billing address)

• Non-Personal Information:

  • IP address

  • Browser type and version

  • Pages visited

  • Time spent on the website

  • Referring website

  • Device type and operating system

We collect this information through forms you fill out, cookies, and other tracking technologies.

2. How We Use Your Information

We use the information we collect in the following ways:

• To provide and manage the Services you request, including vehicle repairs, maintenance, and diagnostics.

• To communicate with you, respond to your inquiries, and confirm appointments.

• To process payments and manage billing.

• To improve the performance and functionality of our website.

• To send marketing and promotional materials (with your consent, where required by law).

• To comply with legal obligations, resolve disputes, and enforce agreements.

3. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (e.g., web beacons, pixels) to track activity on our website and store certain information. Cookies are small files that are placed on your device and allow us to recognize you as you interact with our site.

You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you do not accept cookies, some features of our website may not function properly.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties in the following situations:

• Service Providers:
  We may share your information with third-party service providers who assist us in operating our website, and delivering services.

• Legal Compliance:
  We may disclose your personal information if required by law or in response to valid legal requests (e.g., subpoenas, court orders).

• Business Transfers:
  If our business is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption technologies, secure servers, and other methods to protect the security of your data.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.

• Correction: You may update or correct any inaccuracies in your personal information.

• Deletion: You may request that we delete your personal information, subject to certain exceptions.

If you wish to exercise any of these rights, please contact us using the information provided in the Contact Us section below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing any personal information.

8. Children’s Privacy

Our website and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

West Kootenay Mobile Services

stellinga@rocketmail.com